I am Fayza, an individual with a strong educational foundation and valuable work experience. I hold a Bachelor's degree in Arts and a Post Graduate degree in English from SDSU University, which has provided me with extensive knowledge and proficiency in language, literature, and communication. Alongside my academic achievements, I have also worked for three years as a Junior Customer Associate (JCA) at Reliance Jio, where I developed essential skills in customer service, problem-solving, and teamwork. My diverse background enables me to offer guidance and mentorship, sharing insights to help others grow both personally and professionally. I am passionate about helping individuals navigate their career paths and achieve their full potential.